Climate Storage Terms of Use

Last Updated: July 24, 2019

Climate Storage provides services to you subject to the following terms and conditions: Climate Storage’s website, , allows you to reserve or rent a unit from Climate Storage directly. Once you have rented a unit online, you will be provided with a 24-hour access code, which you will need in order to access the facility. There will be a complimentary lock placed inside your unit which can be used to secure the unit once you have completed the move-in process. There is a manager on duty seven days a week and the office hours are as follows:

M-F: 10:00 AM-6:00 PM
Sat: 9:00 AM-4:00 PM
Sun: 11:00 AM-3:00 PM

Climate Storage Facilities

Our features and amenities are numerous! We offer 24 Hour access, Video Surveillance, Month-to-month lease, Online reservations, Online payments, Package delivery to units, Vehicle storage, Climate and non-climate storage, Parking, Onsite manager, Auto-billing of credit cards and checking, FREE move-in truck.

Unit Information

Unit sizes are approximate; actual unit sizes may vary from the size listed. Please examine your unit before signing the lease agreement. Thermostats for the Climate Controlled are set for heat at 66 degrees and cool at 78 degrees.


A reservation is not a rental agreement. A reservation holds your selected unit type for you, for a maximum of two weeks or fourteen (14) days. However, management reserves the right to cancel your reservation, or make a unit substitution, at any time before you sign a lease agreement and rent a unit. We encourage you to rent a unit online, as demand for storage units is particularly high.

Promotions and Offers

All promotions, specials, and offers are for new customers only and are based upon unit availability and unit sizes. Please contact facilities directly to confirm the availability of a particular promotion, special, or offer. Promotions, specials, and offers cannot be combined.

All promotions, specials, and offers are subject to the standard fees for rentals, such as an administration fee and the protection plan fee if applicable. Therefore, fees will always apply.

All pricing (standard rates as well as promotions, specials, and offers) is subject to change or termination without notice. Online pricing may be lower.


By providing Climate Storage with your contact information (email or telephone number) you consent to be contacted by Climate Storage by telephone call, text, and/or email. Your contact information will not be shared with third parties. See our Privacy Policy for more details.

Auto Pay

Online enrollment in auto-pay constitutes electronic signature, which has the same effect as a handwritten signature on a paper contract. Enrollment in auto-pay authorizes Climate Storage to automatically charge your credit card or debit card, or debit your bank account, monthly, for the amount due on your bill. The amount debited will automatically increase or decrease as the rental rates increase or decrease in accordance with your Rental Agreement.

To cancel your auto-pay, you must provide Climate Storage with written notification which authorizes us to cancel this option on your behalf.

If there is a change to your bank or card information, including the expiration date, you must sign in to your online account and update the information yourself, or provide Climate Storage with written notification which authorizes us to update the information on your behalf.

Climate Storage is not liable for erroneous bill statements or incorrect debits or charges. However, if notified of a billing error, Climate Storage will correct it.

If an auto pay payment is rejected, refused, returned, disputed, or reversed by your financial institution or card issuer for any reason, Climate Storage may charge you a returned payment fee and/or late payment fee, and cancel your auto-pay enrollment. Climate Storage will attempt to give you a courtesy call to make other payment arrangements. However, if payment is not made, you will be subject to the lien enforcement procedures stated in your Rental Agreement.

Protection Plan

Your stored items are not covered by Climate Storage’s insurance. Climate Storage offers insurance through StorSmart and can be purchased in varying coverage amounts.

Links to Other Sites

Climate Storage’s website may link to third party websites Climate Storage does not control. We make no representations or warranties about such third party sites, nor do we endorse such sites or their content.


Climate Storage website, mobile app, and any other technology platforms are provided “as is” without any representations or warranties. We are not responsible for failures, such as network connectivity or transmissions failures, or technical, hardware and/or software failures.

Applicable Law

Climate Storage is formed and does business within Tennessee. The laws of Tennessee shall apply.

Climate Storage – managed by Integrated Management

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