Privacy Policy

Last Updated: July 24, 2019

This Privacy Policy (“Policy”) governs the terms and conditions under which you ("User", “Client” or "you") access or use this website. We have adopted this Policy to illustrate how we collect, store and use the information you provide online. Please note that this Policy applies only to this website and does not apply to website maintained by other companies or organizations to which we link. This Policy does not apply to “offline” activities or activities unrelated to the Policy unless otherwise expressly stated herein.

By accessing and using this website, you accept and agree to be legally bound by this Policy. If you do not agree with the terms of this Policy or do not wish to be governed by the Policy, you should discontinue access to and use of this website.


The website contains links to other sites. Climate Storage is not responsible for the privacy policies and/or practices on other website. When linking to another site, you should read the privacy policy stated on that site. Our privacy policy only governs information collected on this website.

When Climate Storage is contracted to submit a website to search engines, some Personally Identifiable Information (as such term is defined in this Policy) may be required by said services, for example: contact’s name, company’s name, email, website address, etc. Climate Storage is in no way responsible for how this information is used beyond this website.

Information Collection

In order to serve you in the best way possible, our website asks for specific personal information. While visiting this website, you may submit information such as name, email address, passwords, answers to security questions, and age to authenticate users and to send notifications relating to the service of this website. Climate Storage collects this information as well as other information such as personal/societal interests, gender, education, preferences, location, and occupation, in order to provide the highest quality service possible. This personal information is referred to as “Personally Identifiable Information”. In general, we receive and store any Personally Identifiable Information you provide to us through this website. This includes information that can identify you, including but not limited to your first and last name, telephone numbers, postal address, email address, social security number, driver’s license number, birth date, credit card information, account number, and any other information you choose to provide to Climate Storage.

Climate Storage also logs other, non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type from Users and visitors to the site. This data is used to manage the website, track usage and improve the website services. We may share this information with third-parties in an effort to provide more relevant services and advertisements to members. User profile information including but not limited to members' pictures, names and contact information are displayed to people in order to facilitate User interaction in the Climate Storage social networking community. We may use your email address to send notifications to you regarding services we provide, send updates, a newsletter or news regarding our services. You may unsubscribe from electronic newsletters or cancel your account if you no longer wish to receive transactional emails.

We may also collect and group demographic and preferences information, responses to surveys and other Personally Identifiable Information that we collect from you into an aggregate, non-personally identifiable form for disclosure to our existing or potential business partners, affiliates, sponsors or other third parties. This aggregate data does not personally identify you or any other visitors to the website.

We may also collect general, non-personal, statistical information about the use of the website, such as how many visitors visit a specific page on the website, how long visitors stay on that page and which hyperlinks, if any, they "click" on. We collect this information in order to determine which areas of the website are most popular and to enhance the website for visitors. As with other aggregated data, we may disclose such data to our existing or potential business partners, affiliates, sponsors or other third parties, but this aggregate data does not personally identify you or any other visitors to the website.

With respect to all communications that you make to Climate Storage, including but not limited to feedback, questions, comments, suggestions and the like, and with regard to patterns of usage by the User (such as links accessed): (a) User shall have no right of confidentiality in its communications and Climate Storage shall have no obligation to protect User's communications from disclosure; (b) Climate Storage shall be free to reproduce, use, disclose and distribute User's communications without limitation; and (c) Climate Storage shall be free to use any ideas, concepts, know-how, content or techniques contained in User's communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

From time to time, Climate Storage or a partner, may sponsor a societal cause or contest on one or more of the website. Climate Storage may share User information such as email addresses with these partners.

Use of Your Information

This information will only be used in direct conjunction with your account and web site needs.We will not sell or intentionally distribute Personally Identifiable Information to any sources outside Climate Storage

We use information about you for the following general purposes:

  • to provide you with the products and services you request;
  • to communicate with you in general;
  • to respond to your questions and comments;
  • to notify you about special offers and products or services that may be of interest to you;
  • to measure interest in and improve our products, services, and website;
  • to otherwise customize your experience with the website;
  • to solicit information from you, including surveys; to resolve disputes or troubleshoot problems;
  • to create and manage your account; respond to individual inquiries;
  • to prevent potentially prohibited or illegal activities;
  • to enforce our Terms of Use; and
  • as otherwise described to you at the point of collection.

Sharing Your Information

Climate Storage may contract with third-party vendors to provide services for Climate Storage. These services may include, but are not limited to maintaining this website, mailing lists, collect payments, and deliver information and services to customers. These third-party vendors have access to and may collect Personally Identifiable Information you provided to Climate Storage, but only as needed to perform their functions and such vendors are not permitted to share or use the information for any other purpose.

We also may share your information:

  1. In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  2. When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Use and other agreements.
  3. In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when Personally Identifiable Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. Unless you have authorized us to do so, we will not disclose Personally Identifiable Information to third-parties who may want to offer you their own products and services.

Access and Interference.

Much of the information on Climate Storage is updated on a real-time basis and is proprietary or is licensed to Climate Storage by our Users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the sites for any purpose without our express hand written permission. Additionally, you agree that you will not: 1) take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; 2) copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for User information) from the site without the prior express written permission of Climate Storage and the appropriate third party, as applicable; 3) interfere or attempt to interfere with the proper working of the site, services or tools, or any activities conducted on or with the site, services or tools; or 4) bypass our robot exclusion headers or other measures Climate Storage may use to prevent or restrict access to the sites.

Cookies, Pixel Tags and Web Beacons

We and our third party service providers may use a standard technology called a "cookie" to collect information about how you use this website. Cookies reside on your computer and help the website recognize your computer's browser as a previous visitor. On occasion our website may also set a "session cookie" which helps us administer this website. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should be able to modify your browser preference to provide you with choices relating to cookies. If you choose to reject cookies, you may be unable to use certain services on the website (e.g., those services that require you to log on to the website in order to participate).

We and our service providers may also use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some website’s pages and HTML-formatted email messages to track your use of our in order to provide you with more useful information and a more personalized experience the next time you visit. Pixel Tags do not contain any Personally Identifiable Information and allow us to count users who have visited certain pages of the website, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

Ads that may appear on this website may be delivered to Users by Climate Storage or one of our advertising partners. Our advertising partners may set cookies. These cookies allow the ad server to recognize Users’ computer each time they send User an online advertisement. In this way, ad servers may compile information about where Users, or others who are using User’s computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to Users. This privacy statement covers the use of cookies by Climate Storage and does not cover the use of cookies by any advertisers.

Security of Information and Disclosures

While Climate Storage takes security measures to help safeguard your Personally Identifiable Information from unauthorized access and disclosure, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet. Accordingly, we do not guarantee that any and all safeguards that we use to protect your Personally Identifiable Information will work.

Transactions with E-Commerce Partners, Vendors and Advertisers.


When you provide Personally Identifiable Information to one of this website’s e-commerce partners, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce partner, vendor or advertiser, not on this website, and, as such, the information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce partner, vendor or advertiser. Climate Storage is not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.

Please be aware that at times, at the request of or on behalf of our e-commerce partners, vendors or advertisers, Climate Storage may "pre-populate" forms with your Personally Identifiable Information for your review, and, if you so choose, for submission to such e-commerce partners, vendors or advertisers. Accordingly, we encourage you to review each pre-populated form carefully before agreeing to submit your Personally Identifiable Information to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing use of any Personally Identifiable Information collected about you.

Subsequent Change to the Policy

Climate Storage reserves the right to change or otherwise modify the terms and conditions of this Policy without prior notice at any time.

Should this Policy be changed, Climate Storage will notify visitors of the updated Policy, post the updated Policy on this website, and the Effective Date listed at the top of this Policy shall reflect the date of the most recent change. Climate Storage also reserves the right to contact you in the event of a change in the website’s Terms of Use and/or this Privacy Policy, or to notify you of other administrative matters in connection with this website (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of this website, you may not opt-out of receiving such communications. Your continued access or use of this website signifies your acceptance of the updated or modified Policy.

Children’s Privacy

Climate Storage does not knowingly collect, use, maintain, process or disclose Personally Identifiable Information from anyone under the age of 13. If Climate Storage becomes aware that any child under the age of 13 has provided Personally Identifiable Information through the use of this website, Climate Storage will delete such information from its files.

Contacting Climate Storage

Users who do not wish to receive Climate electronic newsletters may unsubscribe by clicking the unsubscribe link in any email or by contacting Ellisa Benjamin at Climate Storage at To stop receiving transactional emails a User must cancel their account.

Climate respects our Users online privacy. If you have any questions concerning this privacy policy, please email us at: or contact us at:

Climate Storage
Pellissippi Location
10630 Hardin Valley
Knoxville, TN 37932

Use of acknowledges acceptance of the Terms of Use and Privacy Policy.

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